Return Policy
Thank you for shopping with us at Adair Noah. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your steering wheel product within 30 days of receipt for a refund or exchange, subject to the following conditions:
- Unused and Undamaged: The steering wheel product must be unused, undamaged, and in its original packaging to be eligible for a return.
- Proof of Purchase: Please retain your proof of purchase, such as your order confirmation or receipt, as it will be required to process your return.
- Return Authorization: Before returning your item, please contact our customer service team at [email protected] to obtain a return authorization. Returns without prior authorization may not be accepted.
- Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping service to ensure that your return reaches us safely.
- Refund Processing: Once we receive your returned item, our team will inspect it to ensure that it meets our return criteria. If approved, refunds will be processed to the original payment method used for the purchase within 5-7 business days.
- Exchanges: If you would like to exchange your steering wheel product for a different model or color, please indicate your preference when contacting customer service for return authorization. Exchanges are subject to availability.
- Damaged or Defective Items: If you receive a damaged or defective steering wheel product, please contact us immediately at [email protected] with photos of the damage or defect. We will arrange for a replacement or refund at no additional cost to you.
For any further inquiries regarding returns or assistance with the return process, please contact our customer service team at [email protected].