FAQ
Frequently Asked Questions (FAQ)
- How do I place an order? To place an order, simply browse our website and add the desired items to your shopping cart. Proceed to checkout, where you will enter your shipping and billing information. Once your order is confirmed, you will receive an email notification.
- What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover. You can also choose to pay with PayPal for added convenience.
- Can I track my order? Yes, once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
- What is your return policy? We offer a 30-day return policy for unused and undamaged items. If you are not satisfied with your purchase for any reason, you may return it within 30 days of receipt for a full refund or exchange. Please refer to our Return Policy for detailed instructions.
- Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. During checkout, you can enter your address to see available shipping options.
- How can I contact customer service? If you have any questions, concerns, or need assistance with your order, please contact our customer service team at [email protected]. We strive to respond to all inquiries promptly.
- Do you offer customization options for steering wheels? At this time, we do not offer customization services for steering wheels. However, we continuously expand our product offerings, so please check back for any updates.
- What should I do if I receive a defective item? If you receive a defective or damaged item, please contact us immediately at [email protected] with your order details and a description of the issue. We will work with you to resolve the issue as quickly as possible.
- Can I cancel or modify my order after it has been placed? Once an order has been placed, it cannot be canceled or modified. However, if you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request.
- How do I care for my steering wheel cover? We recommend following the care instructions provided with your steering wheel cover. Generally, you can clean it with a mild soap and water solution and avoid exposure to extreme temperatures and direct sunlight.
If you have any additional questions or need further assistance, please don’t hesitate to contact us at [email protected].